Consumer Protection

Gümüştaş Attorneys at Law provides preventive and solution-oriented legal advisory services to businesses operating in the sale and brokerage of goods and services — including those in the real estate, beauty & aesthetics, private healthcare, and medical tourism sectors in Turkey.

We assist our clients in ensuring regulatory compliance for their online and offline operations, prepare customized legal documentation (contracts, disclaimers, consent forms), and perform risk assessments related to consumer interactions. We represent companies in Consumer Arbitration Panels and Consumer Courts, and also handle investigations conducted by the Ministry of Trade.

Our practice includes legal guidance in disputes involving faulty service, unfair commercial practices, and compensation claims arising from malpractice or contractual breaches, especially in the healthcare and beauty sectors.

We work closely with international clinics, wellness centers, and medical tourism providers to ensure their legal structures comply with Turkish consumer laws, including obligations around informed consent, service quality standards, and cross-border liability.